Account Manager
1 month ago
About the Role:
We are seeking a highly motivated and results-driven Account Executive to join our team at World Fuel Services. As an Account Executive, you will be responsible for managing and developing a Commercial portfolio of our Small & Medium Enterprise (SME) customers.
Key Responsibilities:
- Manage and develop a Commercial portfolio of SME customers to drive revenue growth and improve customer satisfaction.
- Responsible for generating and improving customer revenue, volume, and gross margin through the application of Company business tools and guidelines.
- Organically grow the profitability of customer portfolios through price management, share of wallet, and loyalty through additional products and revenue streams.
- Achieve monthly targets and associated KPIs as set out by the Regional Commercial Manager, including productivity KPIs managed through telephony reporting.
- Provide timely designated reports and information as required by the Regional Commercial Manager or General Manager.
- Work collaboratively with colleagues to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
- Process customer orders, deal with queries, and exhibit the highest standards of customer service at all times.
Requirements:
- A tenacity for sales and willingness to learn on the job.
- Full UK driving license.
- Strong computer skills (Word, Excel, Outlook).
- Strong interpersonal and communication skills (oral and written).
- Ability to work effectively within a team and independently.
- Be able to build professional relationships with a wide range of customers.
Desired Skills:
- Background in a target-driven telephony sales environment is desirable.
About World Fuel Services:
World Fuel Services is a leading global energy solutions provider. We are committed to delivering exceptional customer service and driving business growth through innovative solutions.
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