Baywide Referral Coordinator/ Administrator

1 week ago

Paignton, Torbay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time
About the Role

We are seeking a highly organized and communicative individual to join our team as a Referral and Administration Specialist. This role will provide comprehensive administration and coordination to support the efficient and effective service delivery of Community Occupational Therapists and Physiotherapists in the Paignton and Brixham area.

Key Responsibilities
  • Provide a single point of contact for professionals in Health and Social Care and the public, responding promptly to initial inquiries and referrals.
  • Manage referrals and inquiries, gathering information to assess risks and needs, and maintaining a waiting list.
  • Complete reviews and maintain accurate records, actioning outcomes as required.
  • Provide comprehensive administration support to the service, team, and therapy leads.
  • Work in a busy environment, understanding the complexities and communication needs of those requiring community therapy input and support.
About Us

Torbay and South Devon NHS Foundation Trust is a leading provider of healthcare services in the region. Our Community Therapy teams are dedicated to delivering high-quality, patient-centered care. We are passionate about working collaboratively with our multidisciplinary teams to provide proactive, flexible, and creative services that meet the needs of our community.

Requirements
  • Good standard of education, to GCSE level (or equivalent)
  • Computer literate
  • Knowledge of filing and data recording - manual and electronic
  • Good standard of numeracy and literacy
  • Experience of working within a customer-facing environment
  • Understanding of confidentiality
  • Understanding of GDPR

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