Medical Secretary

2 days ago


Hengoed, Caerphilly County Borough, United Kingdom Oakfield Street Surgery Full time

Job Overview



We are currently recruiting a part-time Medical Secretary to provide accurate, punctual, and efficient medical secretarial and administration support to Partners, GPs, and registrars at our busy GP Practice in Ystrad Mynach. This is a permanent role.

Main Duties of the Job




  • Provide a high-quality secretarial and administration service to the Practice and Patients
  • Efficiently process and prioritize referral letters from NHS eReferrals and the private sector using a digital dictation system
  • Effectively operate the eReferrals computer system
  • Receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communication
  • Liaise with professionals, staff, patients, and other organizations to assist with the resolution and administration of queries
  • Frank post and take it to the Post Office daily
  • Ensure adherence to Practice policies and procedures, including quality, diversity, information governance, H&S, and confidentiality
  • Provide cover for members of the secretarial team during periods of sickness and annual leave
  • Perform any other duties as required


Person Specification




  • Essential:

    • Previous secretarial experience using a digital dictation system
    • Excellent touch-typing skills
    • High standards of numeracy and literacy
    • Strong IT skills
    • Good communication skills
    • Attention to detail with a high level of accuracy
    • Working under pressure within a busy working environment
    • The ability to work on your own initiative and as part of a team
    • To undertake training as required

  • Desirable:

    • Medical Secretary experience
    • Knowledge/experience of medical terminology
    • Knowledge of the VISION/EMIS system



Confidentiality



We treat patient information with the utmost confidentiality and respect. We are committed to maintaining the highest standards of confidentiality and data protection.

Health & Safety



We prioritize the health and safety of our staff and patients. We follow established protocols and guidelines to maintain a safe working environment.

Equality and Diversity



We value and respect the diversity of our patients and staff. We strive to create an inclusive and welcoming environment for all.

Personal and Professional Development



We encourage and support the professional development of our staff. We provide training and opportunities for growth and advancement.

Quality



We strive to maintain the highest standards of quality in our practice. We monitor and improve our services to ensure the best possible outcomes for our patients.
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