Brokerage and Investigations Specialist

4 weeks ago


Belfast, United Kingdom TP ICAP Full time

Role Overview

The Brokerage and Investigations Analyst role at TP ICAP is a client-facing position that supports the administration of brokerage rates for Global Broking in Europe. The department is composed of three key functions: documentation, maintenance, and investigation. As a key member of the team, you will be trained to perform all key functions and will interact directly with clients on brokerage-related queries.

Key Responsibilities

  • Provide central documentation for all brokerage rates and ensure proper storage and approval.
  • Respond to client requests for new, amended, or copied fee schedules or venue rate cards.
  • Engage with relevant departments to automate brokerage rates or implement manual processes.
  • Liaise with clients to follow up on queries and send relevant brokerage letters.

Brokerage Data Management

  • Input brokerage fees in relevant systems for new or amended rates and discounts.
  • Perform 4-eyes checks for new rates input and regular ad-hoc checks on discounts and rates.
  • Suggest technical enhancements to systems and work towards centralisation of brokerage rates.

Customer Investigation

  • Ensure effective and efficient management of trade investigations raised by clients.
  • Perform brokerage checks requested by audit and track and analyse transactions where brokerage has been input manually.
  • Suggest improvements to systems and processes and design and implement reconciliations and MI/KPIs.

Essential Skills

  • Excellent attention to detail and high organisation skills.
  • Strong analytical ability and problem-solving skills.
  • Ability to work effectively in a high-pressure environment.
  • Effective written and oral communication skills.

Desired Skills

  • Knowledge of financial markets.
  • Previous experience in a similar organisation.


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