Brokerage and Investigations Specialist
4 weeks ago
Role Overview
The Brokerage and Investigations Analyst role at TP ICAP is a client-facing position that supports the administration of brokerage rates for Global Broking in Europe. The department is composed of three key functions: documentation, maintenance, and investigation. As a key member of the team, you will be trained to perform all key functions and will interact directly with clients on brokerage-related queries.
Key Responsibilities
- Provide central documentation for all brokerage rates and ensure proper storage and approval.
- Respond to client requests for new, amended, or copied fee schedules or venue rate cards.
- Engage with relevant departments to automate brokerage rates or implement manual processes.
- Liaise with clients to follow up on queries and send relevant brokerage letters.
Brokerage Data Management
- Input brokerage fees in relevant systems for new or amended rates and discounts.
- Perform 4-eyes checks for new rates input and regular ad-hoc checks on discounts and rates.
- Suggest technical enhancements to systems and work towards centralisation of brokerage rates.
Customer Investigation
- Ensure effective and efficient management of trade investigations raised by clients.
- Perform brokerage checks requested by audit and track and analyse transactions where brokerage has been input manually.
- Suggest improvements to systems and processes and design and implement reconciliations and MI/KPIs.
Essential Skills
- Excellent attention to detail and high organisation skills.
- Strong analytical ability and problem-solving skills.
- Ability to work effectively in a high-pressure environment.
- Effective written and oral communication skills.
Desired Skills
- Knowledge of financial markets.
- Previous experience in a similar organisation.
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