Sales and Customer Experience Expert

3 days ago


Bristol, Bristol, United Kingdom Red Recruitment Full time

Red Recruitment is seeking a talented German Speaking Reservations Sales Executive to join their client in Clifton, Bristol. This is a fantastic opportunity for individuals with a passion for delivering exceptional customer experiences in a fast-paced sales environment.

Key Responsibilities:
  1. Providing outstanding guest booking experiences through effective communication and relationship-building skills.
  2. Meeting and exceeding commercial Key Performance Indicators (KPIs) by utilizing sales and customer service skills.
  3. Handling reservations, guest queries, and product information requests in a timely and efficient manner.
  4. Identifying opportunities to reduce unnecessary contact and improve policies and processes.
  5. Maintaining accurate records of all communications within the relevant databases.
Requirements:
  1. Fluency in German is essential.
  2. Ideal candidates will have experience in sales, customer service, and people management.
  3. Previous experience in hospitality or a related field is preferred.
  4. Excellent written and verbal communication skills are required.
  5. A positive and upbeat attitude, as well as good time management and organisational skills, are essential.
Benefits:
  • Competitive salary with opportunities for growth.
  • Comprehensive benefits package, including annual bonus, quarterly bonus, pension scheme, and health cash back plan.
  • 22 days annual leave, with the option to purchase additional leave.

Red Recruitment is an equal opportunities employer, and we welcome applications from candidates who share our passion for delivering exceptional customer experiences.


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