Sales and Customer Experience Lead
1 month ago
Nuffield Health is a leading healthcare charity that offers a unique opportunity for a Sales and Customer Experience Lead to join our team. As a Sales and Customer Experience Lead, you will be responsible for leading a team of customer service advisers who are the first point of contact for new patients.
As a Sales and Customer Experience Lead, you will work closely with the Director of Operations and Patient Services Manager to achieve departmental targets through effective leadership of your team. Your responsibilities will include reviewing current processes, ensuring resource is effectively managed towards budgetary requirements, supporting and developing your team, evaluating and highlighting potential areas of improvement, and working together with other team leaders to achieve SLA and revenue targets for the department.
Nuffield Health offers a fantastic home for your career, with a focus on bringing the best of what we offer to the local community. We are looking for someone with a flair for forging strong relationships, driving sales and customer experiences, and who can bring their drive, passion, and high standards to help shape the health of the nation.
As a Sales and Customer Experience Lead, you will have the opportunity to work autonomously, making full use of your expertise, and will be supported by a cycle to work scheme, gym membership, private healthcare, and more. We want you to love coming to work, feeling healthy, happy, and valued.
About Nuffield Health
Nuffield Health Bristol Hospital - The Chesterfield has a long and distinguished history of looking after the people of Bristol. With the latest equipment and designed to meet the needs of all of our patients, we are constantly developing our services to ensure our patients receive the finest quality treatment. A 30 private bed hospital which houses 3 digital theatres and combines leading-edge clinical facilities with an outstanding customer experience.
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