E-commerce Operations Manager

2 days ago


Manchester, United Kingdom eComplete Full time
Job Overview:

eComplete is a multifaceted eCommerce Growth Agency and Private Equity Group delivering global eCommerce growth. As an International Trade Strategist, you will contribute to our mission by developing and executing effective trade strategies.

About the Role:

This role involves leading digital marketing communications with various channels (SEA, SEO, Affiliates, Influencer, CRM, and Social). You will also develop marketing strategies and commercial plans to drive user attraction.

Key Responsibilities:
  • Analyzing data and managing KPIs for all e-commerce metrics
  • Monitoring competitors and implementing changes based on findings
  • Supporting commercial strategy development, including campaign briefs and pricing/discount strategy
  • Optimizing on-site experiences for customers
  • Providing specialist insights to inform digital channel marketing strategies
Requirements:
  • Strong commercial awareness and analytical skills
  • Experience in e-commerce businesses, start-ups, or agencies handling online strategy and marketing channels
  • Excellent self-management, analysis, and presentation skills
  • Able to balance creative and commercial thinking
  • Possess a strong desire to engage with multiple brands and teams
Benefits:
  • Generous holiday entitlement plus additional birthday day off
  • Enhanced parental leave
  • Employer pension contribution
  • Office access in Stockport and London
  • Free parking
  • Professional development opportunities
  • Employee discounts across our Brands
Culture:

eComplete prioritizes employee ideas, creativity, and time. We foster a culture promoting innovation and improved working methods.



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