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Community Living Coordinator

2 months ago


Dumfries, Dumfries and Galloway, United Kingdom Blackwood Homes and Care Full time

Job Summary

We are seeking a highly skilled and experienced Team Leader to join our Shared Houses team at Blackwood Homes and Care. As a Team Leader, you will be responsible for managing a local area team to deliver essential services, integrating customer service ethos into daily work, and handling vacancies efficiently to minimize rent loss.

Key Responsibilities

  • Ensure the delivery of high-quality housing support, meal services, and domestic cleaning for Houses of Multiple Occupancy.
  • Promote shared independent living and collaborate with the Housing team to support high occupancy levels.
  • Lead customer engagement initiatives and contribute to vibrant neighborhoods.
  • Maintain community links, handle complaints and compliments, and ensure health and safety monitoring in line with statutory obligations.

Requirements

  • Strong management and customer service skills.
  • Passion for creating positive living environments for older people.
  • Ability to work collaboratively as part of a team.
  • Excellent communication and interpersonal skills.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and inclusive work environment.
  • Access to employee wellbeing support networks.

How to Apply

For more information and to apply, please visit our website.