Service Delivery Coordinator

2 days ago


Nottingham, Nottingham, United Kingdom ENGINEERINGUK Full time

We are seeking a highly motivated and customer-focused individual to support our trade customers at our Nottingham branch as a Service Delivery Coordinator.

The ideal candidate will have some experience in a Customer Service or Retail role, with strong communication skills, the ability to multi-task, and computer literacy. A friendly face and a can-do attitude are essential for this role.

Key Responsibilities:

  • Provide excellent customer service by identifying customers' needs and requirements
  • Communicate effectively with trade customers to find solutions to their queries
  • Manage stock and inventory levels, including picking and packing activities
  • Resolve customer issues and provide advice on delivery options and dispatches

What We Offer:

  • Generous Defined Contribution Pension scheme
  • Option to join Aviva Private Health Medical cover
  • AXA PPP Health Cash Plan
  • Save as you Earn Employee Share Scheme
  • Annual Employee Performance Bonus scheme
  • Preferential discounts on Personal Contract Hire for brand new vehicles
  • Cycle to Work Scheme

Salary and Benefits: £25,000 - £30,000 per annum (dependent on experience). Our comprehensive benefits package includes a range of perks to support your work-life balance and financial well-being.



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