Logistics Coordinator

4 weeks ago


Solihull, Solihull, United Kingdom GP Strategies Full time

GP Strategies Corporation is a leading provider of talent transformation solutions. Our award-winning learning and development programs help organizations achieve meaningful change through their people.

As a Logistics Coordinator, you will play a critical role in ensuring the satisfaction of our Distributors' Network. Your primary responsibility will be to guarantee the timely and accurate fulfillment of orders, as well as identify opportunities for process improvement.

Main Activities:

  • Follow-up with parts analysts to resolve backorders and special orders.
  • Respond to Distributors' requests via mail and telephone.
  • Ensure accurate coding in our system.
  • Search for references and accessories.
  • Guarantee material availability for the distributor network.
  • Place and cancel orders.
  • Investigate and resolve discrepancies.
  • Manage the warehouse process and create orders.
  • Design, execute, and monitor KPIs.
  • Develop customs knowledge.
  • Communicate solutions, successes, and opportunities to involved areas.
  • Create, prepare, and analyze sales and consumption reports.

Requirements:

  • Bachelor's degree in business administration or international trade.
  • 6 months of experience in purchasing, ordering, customer service, or call center activities.
  • Intermediate-advanced Excel skills.
  • Intermediate-advanced English proficiency (B2/C1).
  • Active listening, written, and spoken expression skills.

Key Skills:

  • Customer service orientation.
  • Creativity and innovation.
  • Organizational skills.
  • Data analysis (quantitative and qualitative).
  • Reporting skills.
  • Critical thinking.
  • Problem-solving.
  • Self-management.

At GP Strategies, we value diversity and strive to create an inclusive work environment. We support our employees in their personal and professional growth, and we are committed to equal opportunities for all applicants.


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