Hospitality Manager
4 weeks ago
Petworth Places is a dynamic hospitality and food and beverage business with a strong presence in the South Downs market town of Petworth, West Sussex, and the historic market town of West Malling in Kent.
Job SummaryWe are seeking an experienced and passionate Assistant Manager to join our team at The Angel Inn. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant and bar, providing exceptional customer service, and contributing to the overall success of our business.
Main Responsibilities- Work closely with the General Manager to achieve business objectives and ensure the effective running of the restaurant and bar.
- Deputise for the General Manager in their absence and take charge of the restaurant and bar.
- Manage day-to-day operations, including staff management, inventory control, and customer service.
- Ensure all health and safety standards are met and maintained.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Recruit, train, and develop a high-performing team of staff.
- Monitor and control costs, including labor, inventory, and overheads.
- Contribute to the development of menus, promotions, and marketing campaigns.
- Maintain a clean and organized work environment and ensure that all equipment and facilities are well-maintained.
- Proven experience in a hospitality management role, preferably in a similar environment.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong leadership and team management skills.
- Knowledge of health and safety regulations and procedures.
- Ability to analyze data and make informed decisions.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Discounts on food and beverage at our outlets.
- Free admission to gallery exhibitions for employees.
- Discounted membership to Newlands House Gallery.
- 28 days' annual leave, including Bank Holidays.
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