Hospitality Team Member

3 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Hilton Worldwide, Inc. Full time

At Hilton Worldwide, Inc., we are committed to providing exceptional customer service and exceeding guest expectations. As a Food and Beverage Apprentice, you will have the opportunity to develop your skills and knowledge in a fast-paced environment.

Job Summary

This role offers an exciting opportunity for a motivated individual to join our team as a Food and Beverage Apprentice. You will be working towards a Hospitality Team Member- Food and Beverage Level 2 Apprenticeship standard over the course of 15 months.

About the Role

You will be responsible for performing a variety of tasks within the Food and Beverage department, including setting up for service, food and drink service, cash and payment handling, and maintaining high levels of guest service.

You will also be required to comply with Health and Safety, and Food Hygiene regulations, and complete all aspects of the apprenticeship programme.

Responsibilities
  • Work within the Food and Beverage department
  • Set up for service
  • Food and drink service
  • Cash and payment handling
  • Maintain high levels of guest service
  • Comply with Health and Safety, and Food Hygiene regulations
  • Complete all aspects of the apprenticeship programme
Requirements
  • No prior experience needed – just a passion for Hospitality
  • A commitment to delivering a high level of customer service
  • The ability to work on your own or in teams
  • The ability to deal with enquiries in a professional and polite manner
Benefits
  • £12 per hour, plus service charge
  • Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
  • Free meals on duty
  • Holiday: 28 days including bank holidays (increasing yearly)
  • High street discounts: with Perks at Work
  • Grow your career and Personal Development: programmes designed to support your career
  • 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
  • Dedicated 1-2-1 support throughout your apprenticeship
  • Functional Maths and English skills offered alongside the programme


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