Technical Support and Coordination Professional
3 weeks ago
The Technical Support and Coordination Professional will provide administrative and technical support to our Enterprise IT team, working closely with the Capita Workspace Agility Teams, on a 6-month day rate contract.
- Support IT Analysts in technical support and request fulfillment
- Monitor and allocate tasks to team members from the EIT resolver group queue and shared mailbox
- Manage and control all IT stock, ensuring compliance with WEEE regulations
- Provide administrative support for project delivery and BAU tasks
- Maintain the EIT project and task portfolio
- Collaborate with the Capita Workspace Agility support teams
- Offer first-line support to local users as required
- Experience in a similar role, preferably in IT asset management
- Experience with ordering consumables and disposing of redundant items, adhering to WEEE regulations
- Knowledge of Purchase Order processing and invoice queries
- Proficiency in maintaining documentation and publishing reports on intranet portals
- Ability to provide cover and assistance to IT Analysts as needed
- Skills in arranging meetings, taking minutes, and distributing action items
- Capacity to coordinate and collate reports from teams and systems
Salary: £48,000 - £68,000 per annum (dependent on experience)
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