Technical Support and Coordination Professional

3 weeks ago


Manchester, United Kingdom Smart DCC Full time
Job Description

The Technical Support and Coordination Professional will provide administrative and technical support to our Enterprise IT team, working closely with the Capita Workspace Agility Teams, on a 6-month day rate contract.

  • Support IT Analysts in technical support and request fulfillment
  • Monitor and allocate tasks to team members from the EIT resolver group queue and shared mailbox
  • Manage and control all IT stock, ensuring compliance with WEEE regulations
  • Provide administrative support for project delivery and BAU tasks
  • Maintain the EIT project and task portfolio
  • Collaborate with the Capita Workspace Agility support teams
  • Offer first-line support to local users as required
Key Skills and Qualifications
  • Experience in a similar role, preferably in IT asset management
  • Experience with ordering consumables and disposing of redundant items, adhering to WEEE regulations
  • Knowledge of Purchase Order processing and invoice queries
  • Proficiency in maintaining documentation and publishing reports on intranet portals
  • Ability to provide cover and assistance to IT Analysts as needed
  • Skills in arranging meetings, taking minutes, and distributing action items
  • Capacity to coordinate and collate reports from teams and systems

Salary: £48,000 - £68,000 per annum (dependent on experience)


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