Customer Service Advocate
6 days ago
About Us:
We're a forward-thinking organization that values innovation, agility, and inclusivity. As a Customer Service Advocate, you'll be part of a team that's dedicated to delivering exceptional service to our customers.
Salary: £24,500 - £29,000 per annum, depending on experience
Key Responsibilities:
- Provide timely and effective support to customers via phone and email
- Log and resolve telecom tickets efficiently
- Work collaboratively with colleagues to achieve team goals
Requirements:
- Excellent communication and interpersonal skills
- Ability to work under pressure and prioritize tasks effectively
- Basic knowledge of IT systems and networking principles
Benefits:
- A supportive and inclusive working environment
- Ongoing training and development opportunities
- A competitive salary and bonus scheme
- A range of employee benefits, including pension and life assurance
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