Evening Room Attendant

8 hours ago

London, Greater London, United Kingdom Dorchester Collection Full time
Position Overview

We're committed to fostering a culture of excellence in our hotel, and we're looking for a skilled Evening Room Attendant to join our team. As a key member of our hospitality team, you'll play a vital role in delivering exceptional service to our guests.

What You'll Get

  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across our Dorchester Collection hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together, including summer parties and winter balls
  • Amazing benefits, such as discounts in various high street and online shops, seasonal ticket loans, rental deposit schemes, and a competitive private pension scheme
  • Apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and beyond
  • A £1,000 bonus when you recommend a friend
  • Access to immediate wellbeing advice, because we care about our employees

What You'll Do

You'll take pride in delivering seamless service, discretion, and flexibility during the evening. This will include an eye for detail, thoroughness, and hygiene, all to ensure our guests receive nothing but the best experience.

Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. As an Evening Room Attendant, you'll be responsible for fulfilling these requests and exceeding our guests' expectations.

The items shared are the essence of a day in the life of an Evening Room Attendant, but we'll make sure you're provided with specifics on how we care for our hotel.

What You'll Bring

  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each and every day. As an Evening Room Attendant, you'll have the opportunity to bring these to life and continue to create our legacy.
  • Excellent communication skills with a strong customer service ethic
  • English is the primary language used in our hotel, and you'll be able to communicate comfortably in this language

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