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Sales and Services Coordinator

2 months ago

Kenilworth, Warwickshire, United Kingdom Stonewater Full time
About the Role

We are seeking a highly skilled Sales and Services Coordinator - Homeownership to join our Commercial & Revenue Team. The successful candidate will be responsible for delivering a professional and efficient service to customers, facilitating a range of homeowner transactions, including lease extensions, shared ownership re-sales, and commercial property sales.

Key Responsibilities
  • Provide specialist advice and administrative support to customers on various homeowner transactions.
  • Manage multiple cases simultaneously, ensuring attention to detail and timely completion.
  • Utilize computer systems, including Outlook, Excel, Word, and Customer Management Systems, to efficiently manage cases and communicate with customers.
  • Collaborate with colleagues to ensure seamless delivery of services and achieve team goals.
  • Conduct affordability assessments, interpret service charge queries, and calculate completion statements accurately.
About Us

Stonewater is a leading housing provider, managing around 39,000 homes and serving 82,000 customers across our portfolio of affordable properties. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're committed to being a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader.

What We Offer

As a Sales and Services Coordinator - Homeownership, you will have the opportunity to work with a talented team of colleagues who embody our values of being ethical, ambitious, passionate, agile, and commercial. We offer a range of benefits, including a competitive salary, comprehensive training, and opportunities for career development.