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Account Manager

1 month ago

Bristol, Bristol, United Kingdom TMW Unlimited Full time

About the Role

We are seeking an Account Executive to join our Client Services team at TMW Unlimited. As an Account Executive, you will play a key role in supporting the account team in the successful running of the account.

Key Responsibilities

  • Provide the first line of support for the client's retail network, managing incoming calls, enquiries and support requests from across the UK.
  • Support colleagues in the day-to-day running of on-going campaigns, taking ownership of some projects as and when appropriate.
  • Manage expectations of internal stakeholders throughout the duration of a project by effectively communicating information, actions and progress.
  • Gain an understanding of the account finances, how the agency makes money and be aware of opportunities for additional revenue.

Requirements

  • Motivated self-starters and committed to developing your career in the creative marketing industry.
  • Clear communicators, who thrive when working as part of a team.
  • Great customer service skills, are organised and can effectively manage your time and workload.
  • Great attention to detail and approach challenges proactively.

About TMW Unlimited

TMW Unlimited is a fully integrated agency group with human understanding at its heart. We combine deep digital and advertising expertise, a strong heritage in CRM and award-winning creativity to make it all happen.

We believe that ideas should work everywhere and that brilliant results are what really matter. We put people first and believe our values make us who we are.

Our Values

  • Give a Damn: We care about each other, our clients and our work.
  • Be Brave: We believe in challenging each other, in standing up, in speaking out.
  • Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us.
  • Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential.

What We Offer

  • A 12-month structured programme, outlining the experience you will gain, including real-life work projects and face-to-face time with senior leaders.
  • Industry recognised qualification with 20% study leave.
  • £23,400 annual salary on a 12-month contract.
  • Pension, Life Assurance, Eye Tests, Flu Jabs.
  • Connect Card, Taste Card – discounts at local bars and restaurants.
  • 25 days holiday pa.
  • Christmas closure (usually 3 days), Birthday day off.
  • Flexible bank holidays – switch up to two bank holiday days to another day of your choice.
  • Volunteer day – a day per year to give back to the community or support a charity.