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Floor Operations Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Floor Manager to join our team at Prada Group. As a key member of our store operations team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities:
- Customer Service: Provide exceptional customer service, ensuring that all customers receive a personalized and memorable experience.
- Team Management: Lead and manage a team of floor staff, providing coaching, training, and feedback to enhance performance and customer satisfaction.
- Inventory Management: Assist the Store Manager in managing inventory, ordering, and stock control to optimize resource utilization and minimize wastage.
- Promotional Initiatives: Support the Store Manager in developing promotional initiatives and special events to drive revenue and enhance the guest experience.
- Feedback and Suggestions: Provide feedback and suggestions concerning floor needs to the Store Manager.
- Shop Display: Ensure that the shop display is always following the Company guidelines.
Requirements:
- Proven experience in a customer-facing role, preferably in a retail environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong problem-solving and analytical skills.
- Ability to adapt to changing priorities and deadlines.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
