Logistics Coordinator

6 days ago


Canning Town North, United Kingdom Team CV LTD Full time
Main Function of Job:

To ensure that customers receive a fast and efficient response to distribution inquiries, building customer loyalty and enhancing the company's reputation for service.

Key Responsibilities:
  • Dealing with trade counter customers
  • Picking and packing
  • Loading and offloading vehicles
  • Daily vehicle checks
  • Cleanliness of vehicle
  • Working within service level criteria
  • Daily branch proposal and continuous stock taking
  • Day-to-day administration
  • Participation in the annual stock take
Key Skills:
  • Effective communication
  • Selling skills
  • Product knowledge
  • Understanding of company policy
Benefits:
  • 12-week probation period
  • 25 days holiday + bank holidays
  • Call out rota
  • Over time to be paid at time and a half
Requirements:
  • Provide a friendly and helpful response to customer inquiries
  • Provide accurate and regular order handling
  • Resolve customer queries/warranty/credits/complaints
  • Identify and work with third-party distribution providers
  • Maintain close contact with customer service staff
  • Communicate effectively with the Branch Manager
  • Acquire and demonstrate the necessary selling skills
  • Provide assistance and motivation to all colleagues
  • Work within Goldmine sales procedures
Company Requirements:
  • Represent the company in a business-like manner
  • Maintain a standard of dress and appearance
  • Be prepared to assist with out-of-hours services
  • Participate in the company annual stock check

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