Brand Ambassador

1 month ago


London, Greater London, United Kingdom Selfridges Full time

Job Title: Brand Ambassador

This role is an excellent opportunity to work as a Brand Specialist at Selfridges, a prestigious retailer.

About the Role:

  • To deliver exceptional customer service by sharing product knowledge and creating a memorable experience for our customers.
  • Excite and motivate colleagues in your department by sharing your knowledge of the brand and communicating stories of newness and product exclusives.
  • Take responsibility for tasks beyond your role expectation and spot opportunities to improve business, customer service, and retail standards.
  • Adapt to the challenges that vary from day to day, working on different departments and taking your service excellence and collaborative spirit with you.
  • Build and develop your own client base, using your exceptional service skills to nurture customer relationships.

About You:

  • A sales and service expert who is passionate about our products and has the ability to deliver inspiring brand training to your team.
  • Well-informed and knowledgeable about competitors, keeping your brand partner or contact within our team informed about successes, challenges, and customer feedback.
  • Approachable and invested in your wider team, providing coaching support and maintaining Selfridges standards.
  • A proud shopkeeper who replenishes stock, maintains standards, and inspires others to deliver the same.
  • An example of our values, a trusted and respected colleague.

What We Offer:

  • An estimated salary of £40,000 - £60,000 per annum, depending on experience.
  • The opportunity to work in a fast-paced and dynamic environment.
  • Ongoing training and development to enhance your skills and knowledge.

We are looking for someone who is enthusiastic, motivated, and committed to delivering exceptional customer service. If you have a passion for luxury brands and a desire to succeed in a challenging and rewarding role, we would love to hear from you.


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