NOC Network Operations Specialist

2 weeks ago


Telford, Telford and Wrekin, United Kingdom CityFibre Full time

About the Role

We are seeking a highly skilled NOC Operations Engineer to join our team at CityFibre. As a key member of our network operations team, you will be responsible for installing, maintaining, monitoring, and troubleshooting customer and core network/services.

Key Responsibilities

  • Monitor the network, identify issues, and take actions to fix remotely or dispatch an engineer.
  • Investigate and fix tickets raised from managed service agreements with business customers via TSC (Ticket Support Centre).

Requirements

  • Previous experience working in a 1st/2nd Line Network Support role.
  • Experience in Data Centre environments.
  • Confident using different routing protocols, specifically BGP.

About CityFibre

CityFibre is a leading provider of fibre-optic broadband services. We are committed to providing equal opportunities to people from all backgrounds and commitments. We offer a competitive salary, 25 days' holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

What We Offer

We are a Times Top 50 Employer for Women, endorsed by WORK180, and a Disability Confident Employer. We are committed to changing the industry for everyone. We offer training programmes and placement opportunities to support the skilled, career changers, service-leavers, and returning workers to become part of our teams.


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