Senior Operations Manager

3 weeks ago

High Wycombe, Buckinghamshire, United Kingdom Holroyd Howe Full time

Job Title: Senior Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Holroyd Howe. As a Senior Operations Manager, you will be responsible for leading our catering services team to deliver high-quality food and exceptional customer service to our clients.

Key Responsibilities:

  • Develop and implement effective operational strategies to improve efficiency and productivity.
  • Lead and manage a team of catering staff to ensure excellent customer service and high-quality food.
  • Collaborate with the back of house team to develop well-balanced and nutritious menus that cater to diverse dietary requirements and preferences.
  • Prepare and manage the catering budget, ensuring cost-effective operations while maintaining quality standards.
  • Establish strong relationships with school Bursars, Head Teachers, and faculty.
  • Recruit, train, supervise, and motivate catering staff.
  • Ensure compliance with food safety regulations, hygiene standards, and quality control protocols.
  • Identify opportunities for growth, innovation, and improvement in menu offerings, service delivery, and operational efficiency.
  • Maintain strict adherence to health and safety regulations, ensuring a clean and organized kitchen environment.

Requirements:

  • Proven experience as a General Manager or Deputy General Manager in a high-volume, quality-focused environment.
  • You can demonstrate that managing, training, and supporting a team has been an important part of your career to date.
  • Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
  • Excellent coaching, delegation, and influencing skills.
  • Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure.
  • Ability to multitask, prioritize responsibilities, and adapt to changing circumstances in a fast-paced environment.
  • Meticulous organizational abilities and a high attention to detail.
  • Empathetic, clear, and highly effective verbal and written communication.
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective.
  • Excellent strategic thinking and critical reasoning skills.

About Us:

Holroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

We pride ourselves on:

Sustainability:

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition:

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation:

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

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