Senior Operations Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled Senior Operations Manager to lead our administration team. As a key member of our operations department, you will be responsible for managing and maintaining a database of customer records. Your strong leadership skills and industry knowledge will enable you to drive success and growth within the team.
Key Responsibilities:
* Provide strong and effective leadership to the team of administrators by setting clear goals, objectives, and expectations.
* Collaborate with other departments to develop strategic plans and objectives for the team.
* Cultivate and manage a high-performing team by monitoring performance against key performance indicators (KPIs) and targets.
* Ensure consistent adherence to all operational processes and procedures across the team.
Requirements:
* Leadership experience.
* Strong leadership and people skills with an excellent coaching ability.
* Track record of delivering targets and working towards KPI's.
* Proficient in Microsoft Office packages (Word, Excel, Outlook, Teams).
* Strong commercial awareness and the ability to translate that to a team whilst making the complex simple.
Benefits:
* Competitive salary £30,000-£32,000.
* Ongoing career development, training and coaching.
* Generous pension scheme.
* Retail and leisure discounts.
* Holiday and travel discounts.
* Bike to work scheme.
About Us:
At Biffa, we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. We are committed to diversity and equality and welcome applications from all qualified candidates.
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