Duty Manager

3 days ago


Belfast, United Kingdom Wine Inns Full time
Job Overview

We are seeking a highly skilled Duty Manager to lead our team at Cutter's Wharf, providing exceptional customer service and ensuring the highest standards of hospitality.

About You
  • You will have a minimum of 1 year's experience in a management role within a busy licensed premises.
  • Excellent problem-solving skills, with the ability to work independently and as part of a team.
  • A proven track record of stock management and staff training is essential.
ResponsibilitiesKey Accountabilities
  1. Profit and Turnover: Assist with the management of variable costs and ensure equipment is used efficiently.
  2. Business Planning: Provide ideas and suggestions for promotions and entertainment.
  3. Customer Service: Ensure a high level of customer service at all times, managing staff to maintain standards.
Additional Responsibilities
  1. Stock Control: Maintain strict control over stock, handling, portioning, wastage, and administration.
  2. Staffing: Assist in maintaining control of man-hour costs and lead by example with a supportive attitude.
  3. Team Development: Identify training needs, provide information, and participate in staff training.

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