Senior Operations Manager

1 week ago

Middlewich, Cheshire East, United Kingdom Wincanton Full time

Job Summary

We are seeking a highly experienced Senior Operations Manager to lead our key account team and drive business growth. The successful candidate will be responsible for developing and implementing strategic plans to achieve customer satisfaction and reduce duplication.

Key Responsibilities

  • Develop and implement strategic plans to achieve customer satisfaction and reduce duplication
  • Provide leadership to the contract team and formulate and deliver the Operational Master Plan
  • Lead the Continuous Improvement programme on site to ensure a CI approach is undertaken in relation to processes, systems, equipment, and facilities
  • Ultimate responsibility for the professional and personal development of colleagues working on the contract, and ownership of recruitment and people retention
  • Identify and manage the implementation of investment and site improvement projects

Requirements

  • Experience in leading all aspects of a multi-site, customer-led operation and proven track record in delivering innovative performance improvements and operational excellence
  • Savvy commercial acumen, with an understanding of 'open/closed book' contracts, with a profit centre approach & culture that focuses on bottom line performance
  • Agile approach to strategy and planning with proven experience of adapting operational plans to changing customer requirements whilst also achieving a commercial benefit
  • Continuous Improvement mindset with proven project results, showing an appreciation of key methodologies and approaches
  • Succeeds in building effective stakeholder relationships with the ability to influence management team's thinking to deliver high performance through a culture of accountability and ownership

About Wincanton

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. We offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

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