Operations Manager

3 weeks ago


Plymouth, Plymouth, United Kingdom Chartwells - Universities Full time
Lead Our University Catering Team

We're seeking an experienced Operations Manager to oversee our catering and service operations at Universities. As a key member of our team, you'll be responsible for ensuring our food and customer service meet the highest standards.

Your key responsibilities will include:

  • Supervising teams to deliver exceptional food and customer service
  • Overseeing the efficiency of all in-unit operations, including managing inventories and budgets
  • Communicating with your line manager to monitor KPIs and targets
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Liaising between customers and our internal teams to exceed expectations
  • Supporting and training our teams to excel in their roles
  • Implementing and reviewing Health & Safety standards to ensure compliance

Our ideal candidate will:

  • Be passionate about great-tasting food and exceptional customer service
  • Have a minimum of two years of management experience within a similar sector or industry
  • Have experience managing teams in a similar role
  • Demonstrate brilliant financial acumen
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

As part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. We're committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.


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