Customer Service Account Specialist
3 weeks ago
We are seeking an experienced Account Manager to join our Client Services team at PostalSort Ltd.
The ideal candidate will have a proven track record in B2B customer service and account management, with a strong focus on building and maintaining long-term relationships with clients.
- Key Responsibilities:
- Manage multiple client accounts to ensure exceptional customer care and high levels of customer retention.
- Provide detailed information on our products and services to clients, and offer training to ensure they can effectively utilize our services.
- Ensure service levels and contract requirements are met for key client accounts.
- Proactively build client relationships, identify sales opportunities, and provide expert advice on mailing solutions.
About Us:
PostalSort Ltd offers innovative and cost-saving mailing solutions to over 2,000 private businesses and public sector clients across Northern Ireland.
We pride ourselves on building long-lasting relationships with our clients, and we're committed to providing exceptional customer service and support.
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