IT Support Expert
3 weeks ago
About the role
As an IT Support Specialist at Franke Coffee Systems UK Limited, you will be part of our international IT support team based in St Albans, with opportunities to extend your impact to teams in Manchester and Falkirk. Your primary responsibility will be remote support, complemented by occasional site visits to ensure seamless IT operations for all locations.
Your key tasks
As a member of our team, you will:
- Provide 1st and 2nd level support within the UK.
- Handle joiner/mover/leaver processes using ServiceNow.
- Support standard applications (M365, Adobe) and manage software provisioning (SCCM).
- Install, maintain, and provision client hardware (desktops, laptops, tablets, barcode scanners) and peripherals (printers, scanners, copiers, fax machines).
- Provide telephony VoIP support.
- Offer network support (LAN) and monitor WAN and Server VMs.
- Manage mobile devices and contracts.
- Conduct introduction and training sessions.
- Contribute as a team member to various projects.
- Act as a local contact for Platform Services.
- Handle quotes and the order process for hardware.
Requirements
To succeed in this role, you should have:
- Relevant educational qualifications.
- 3 years of work experience in the IT Service Desk area.
- Experience in ICT service operations.
- Basic knowledge of ITIL.
- Broad technical skills in hardware, OS, and software (Microsoft, mobile devices).
- Basic technical skills in Server OS, network (Meraki), and storage (Simplivity).
- Basic application architecture know-how.
- Strong analytical and conceptual abilities.
- Independence with excellent team skills for collaboration with IS specialists and key users.
- Open and communicative, enjoying interaction with people through telephone and Teams support.
- Flexibility and willingness to travel (approximately 20% within the UK).
- Excellent English language skills (oral and written).
What we offer you
25 days of annual leave.
Salary Sacrifice Pension Scheme.
Employee Assistance Program (EAP) with assisted benefits.
Access to our FRANKE ACADEMY, including LinkedIn Learning, providing a rich array of training programs thanks to which you can elevate your technical and soft skills.
Free on-site car parking.
-
Client Support Expert
1 month ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a highly skilled Client Support Expert to join our team at beBee Professionals. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers in St Albans, United Kingdom.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Offer product and service...
-
Academic Governance Expert
1 day ago
St Albans, Hertfordshire, United Kingdom Hertfordshire and Middlesex Wildlife Trust Full timeJob Title: Academic Governance ExpertThe role of Academic Governance Expert involves providing strategic leadership to ensure the effective achievement of Hertfordshire and Middlesex Wildlife Trust's vision and goals. As a senior member of the Senior Management Team, you will drive the development of a high-performing, high-impact workforce that inspires...
-
Culinary Expert Wanted
7 days ago
St Albans, Hertfordshire, United Kingdom B&M Care Homes Full timeCulinary Expert Wanted: We are seeking an experienced Cook to join our team at Taras RetreatCare Home, a private residential and specialist dementia care provider with 26-care homes across the UK. Estimated Salary:£32,000 - £40,000 per annum (dependent on experience). About the Role: As a Culinary Expert, you will be responsible for preparing and cooking...
-
Water Infrastructure Expert
7 days ago
St Albans, Hertfordshire, United Kingdom AECOM Full timeAECOM, the world's trusted infrastructure consulting firm, seeks a highly skilled Associate Director to lead our growing Water Solutions team in London. As a Mechanical Engineering expert, you will support the delivery of Southern Water's $4.8 billion capital delivery program, working on projects ranging from small rural sites to multi-million-pound...
-
Paraplanning Expert
4 weeks ago
St Albans, Hertfordshire, United Kingdom Blakemore Recruitment Full timeWe are currently recruiting for a Financial Planning practice near St. Albans who require a Paraplanning Expert to provide high-level support to the Financial Services Sales Team.The main purpose of this role is to deliver the agreed strategy and procedural objectives regarding compliance standards.This includes providing vital support to Consultants, acting...
-
Cost Estimation and Control Expert
1 month ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £35,000 - £55,000We are seeking a Cost Estimation and Control Expert to join our construction team at beBee Professionals. In this role, you will be responsible for estimating costs, monitoring budgets, and negotiating contracts with clients and suppliers.Key Responsibilities:Estimate costs for construction projects and prepare detailed quantity requirements.Monitor...
-
Pension Services Expert
4 weeks ago
St Albans, Hertfordshire, United Kingdom BranWell Ford Associates Limited Full timePension Services Expert RoleWe are seeking a skilled Trustee Executive at BranWell Ford Associates Limited to deliver high-quality services to a portfolio of clients. As a key member of the team, you will play a vital role in supporting the development and implementation of bespoke pensions services.Key Responsibilities:Delivering high-quality services to...
-
St Albans, Hertfordshire, United Kingdom Just IT Recruitment Full timeJob SummaryAs a skilled IT Support Specialist at our organization, you will be responsible for providing top-notch technical support and assistance to our staff and students. Your role will involve troubleshooting and resolving 1st line issues, ensuring that our IT equipment and resources are available and functioning correctly. Additionally, you will be...
-
Accounting Systems Expert
2 weeks ago
St Albans, Hertfordshire, United Kingdom Ad Idem Consulting Full timeAd Idem Consulting seeks an experienced Accounting Systems Expert to join our team on a 6-month FTC basis. This exciting opportunity is ideal for someone looking to work in the technology sector, supporting the reconciliation of systems and streamlining month-end processes.The role involves:Month-End Activities: Collaborate with the team to ensure timely...
-
Software Development Expert
1 month ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £45,000 - £65,000We are seeking a skilled Software Development Expert to contribute to the development of innovative software solutions at beBee Professionals in the UK. The ideal candidate will have a strong background in software development and be able to work collaboratively with cross-functional teams to design and implement new features.Key Responsibilities:Develop and...
-
Engineering Asset Commissioning Expert
7 days ago
St Albans, Hertfordshire, United Kingdom SICK Sensor Intelligence Full timeWe're looking for an experienced Engineering Asset Commissioning Expert to join our Track & Trace/Auto Ident Support team. As a key member of our team, you will be responsible for the installation, commissioning, and support of Auto Ident & Track & Trace products. Your primary function will involve carrying out onsite installation & commissioning, including...
-
Expert Financial Strategist
2 weeks ago
St Albans, Hertfordshire, United Kingdom Hoxton Wealth Full timeAbout UsHoxton Wealth UK, a leading financial services firm managing over £2 billion in assets under management (AUM), is poised for further growth. Our expansion plans aim to reach £5 billion by 2027, with operations spanning multiple jurisdictions.Job OverviewAs an Expert Financial Strategist, you will collaborate with our UK acquisition teams to support...
-
Master Culinary Expert
7 days ago
St Albans, Hertfordshire, United Kingdom Harvester Full timeAt Harvester, we're committed to delivering exceptional dining experiences that leave a lasting impression on our guests. As a Chef in our esteemed kitchen, you'll be instrumental in crafting menus that showcase the best of British cuisine.We're seeking an accomplished culinary expert who shares our passion for quality and excellence. If you have a keen eye...
-
Hydraulic Modeller
2 weeks ago
St Albans, Hertfordshire, United Kingdom Aecom Full timeAbout the Role:AECOM is seeking a skilled Hydraulic Modeller to join our dynamic Water Resources team in the UK. As a key player in delivering impactful water projects, you will work closely with experts in various fields to develop comprehensive solutions for flood risk assessment, drainage strategies, and infrastructure development.Key...
-
Part Time Service Expert
1 week ago
St Albans, Hertfordshire, United Kingdom Miller & Carter Full timeMiller & Carter - St AlbansWe are currently seeking a skilled Part Time Service Expert to join our team at Miller & Carter - St Albans. As a key member of our staff, you will be responsible for delivering exceptional customer service and contributing to the success of our restaurant.About the RoleYou will be working in a fast-paced environment, providing...
-
Expert Coffee Machine Technician
7 days ago
St Albans, Hertfordshire, United Kingdom Franke Full timeAbout FrankeWe are a world-leading supplier of products and services for domestic kitchens, professional foodservice systems, convenience store sectors, and coffee-making solutions.Our VisionWe strive to deliver premium in-cup-quality, consistency, and beverage variety while ensuring an outstanding customer experience through constant innovation.About the...
-
Corporate Senior Administrator
3 weeks ago
St Albans, Hertfordshire, United Kingdom Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists Full time£32,000 - £43,000 per annum, depending on experienceJOB DESCRIPTIONLevitate Recruitment is seeking a seasoned Senior Insolvency Administrator to join their dynamic team. Our client, a leading specialist insolvency practice, requires an expert to manage a diverse caseload of corporate insolvency cases, including administrations, CVLs, MVLs, CVAs, and...
-
Renewable Energy Systems Maintenance Expert
1 week ago
St Albans, Hertfordshire, United Kingdom Nuffield Health Full timeWe are seeking a highly skilled Building Services Engineer to join our team at Nuffield Health, based in St Albans/Hemel Hempstead, Hertfordshire. As a key member of our Property and Facilities department, you will play a crucial role in maintaining the health and safety of our Fitness & Wellbeing Gyms.As a Renewable Energy Systems Maintenance Expert, you...
-
Strategic Planning Expert
7 days ago
St Albans, Hertfordshire, United Kingdom Aitchison Raffety Full timeAbout UsAitchison Raffety is a leading advisory firm with expertise in planning and development.Job SummaryWe are seeking an experienced Strategic Planning Expert to join our team in Hertfordshire.Key ResponsibilitiesThe successful candidate will be responsible for delivering high-quality planning projects, including Planning Appraisals, Applications,...
-
Product Support Specialist
4 weeks ago
St Albans, Hertfordshire, United Kingdom Allegiance Technology Full timeProduct Support EngineerAt Allegiance Technology, we are seeking a skilled Product Support Engineer to join our team and contribute to the success of our cutting-edge data security product. In this role, you will work closely with clients to ensure the smooth integration, configuration, and maintenance of our product in their environments.Key...