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Retail Operations Director

2 months ago

Ellesmere Port, Cheshire, United Kingdom M&S Full time

About Us:

Marks & Spencer is embarking on a significant business transformation, aiming to introduce innovative experiences to the retail world and surprise every customer with reasons to shop in our stores and online.

We're looking for talented individuals who are excited about the challenge of embracing digital tools to enhance the customer experience and adapting to the needs of our customers and retail business.

As a Retail Operations Director at M&S, you'll oversee the implementation of strategic initiatives to drive sales, commerciality, and service standards across multiple stores.

This role requires:

  • Leading cross-functional teams to achieve business objectives
  • Driving change management initiatives to enhance operational efficiency
  • Providing coaching and mentoring to develop leadership capabilities within the team

Enjoy an estimated annual salary of around £65,000, complemented by benefits like a defined contribution pension scheme, life assurance, and a comprehensive healthcare plan.