Operations Management Specialist

5 days ago


Lisburn, United Kingdom Reactive Recruitment Full time

Job Overview

We are partnering with a leading recycling business that transforms waste into valuable commodities. The company specializes in plastics, sourcing materials primarily from the UK and Europe, and selling to over 50 countries worldwide.

This Customer Service & Operations Manager (Hybrid) role is a unique opportunity for a senior professional to join our team in Lisburn. As a key member of our management structure, you will be responsible for ensuring seamless customer and supplier experiences, as well as driving logistics and commercial success.

The ideal candidate will have experience in senior management roles within distribution, trucking, ocean freight, import/export, freight forwarding, or trading businesses. Additionally, they will possess excellent problem-solving skills, proficiency in Microsoft Office Suite, and the ability to lead high-performing teams.

Responsibilities

  • Develop and implement efficient processes to maximize productivity while minimizing costs
  • Manage a team of 19 employees, with 8 reporting directly to you
  • Collaborate with the MD to drive strategic initiatives and improve operational performance
  • Ensure exceptional customer service and supplier relationships
  • Maintain accurate records and reports using Microsoft Office Suite

Requirements

  • Senior management experience in distribution, trucking, ocean freight, import/export, freight forwarding, or trading businesses
  • Excellent problem-solving and leadership abilities
  • Proficiency in Microsoft Office Suite
  • Experience in process improvement and team management

Salary and Benefits

This position offers an attractive salary package, including benefits, which will be discussed in detail during the application process.

Why Choose This Role?

This opportunity provides a unique blend of customer service, logistics, and commercial expertise, making it an attractive choice for professionals seeking a challenging and rewarding career move. If you are passionate about driving business growth and delivering exceptional results, this may be the perfect fit for you.



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