Hardware and Software Technician
4 weeks ago
About the Role
">We are recruiting a Hardware and Software Technician to join our IT Technical department at Hays Travel. The successful candidate will be responsible for supporting over 1000 sites nationwide, with a focus on hardware solutions.
">The ideal candidate will have a strong understanding of ICT-related issues, with experience in troubleshooting and resolving technical queries. We are looking for someone who is willing to learn and develop their skills, with a hardworking ethic and ability to work independently.
">Responsibilities include:
">- Troubleshooting and resolving technical IT queries, including hardware and software issues;">
- Supported rollout and management of new hardware and software solutions;">
- Microsoft Azure and 365 support and management;">
- Hardware repair and maintenance;">
- Imaging and configuration of devices;">
- Asset management;">
- Daily site visits for installation and fixes;">
Requirements
">To be successful in this role, you will need:
">- A strong understanding of ICT-related issues;">
- Experience in troubleshooting and resolving technical queries;">
- Excellent communication and problem-solving skills;">
- A willingness to learn and develop your skills;">
- A hardworking ethic and ability to work independently;">
- A valid driving license (for daily site visits);">
About Us
">Hays Travel is a leading travel company with a strong presence in the UK. We offer a range of benefits, including a competitive salary of £25,000 - £30,000 per annum, paid annual leave, and opportunities for career development.
">We are committed to our SMILE values: Supportive, Motivational, Innovative, Loyal, and Excellence. If you share these values and are passionate about delivering exceptional customer service, we want to hear from you
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