Associate Director

3 weeks ago

London, Greater London, United Kingdom CBRE Full time
Job Title: Associate Director

This is a full-time, permanent position with a hybrid working arrangement in London.

Job Purpose:

The Associate Director will be responsible for managing their own workload and that of their direct reports to deliver all property management activities. This is a commercial property management and people management role, reporting to a Director and the client's senior leadership team.

Key Responsibilities:
  • Manage the transition of clients/properties in and out of CBRE management
  • Ensure compliance with regulatory requirements and take action or escalate any issues relating to non-compliance
  • Conduct property inspections and ensure that all necessary insurance valuations are undertaken
  • Raise accurate and timely rent demands and ensure credit control targets are met for rent and service charge collections
  • Prepare data for client meetings and attend meetings to ensure recording of minutes and carrying out of actions arising
  • Review and obtain approval of service charge budgets and cash flows, and ensure all tenant application fee invoices are raised and paid promptly
  • Identify and progress opportunities for cross-selling activities and arrange and chair occupier meetings and occupier liaison meetings on a regular basis
  • Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed within 5 working days and carrying out all actions arising
  • Take appropriate action for all forthcoming diary/lease events and explore opportunities for new business generation
Person Specification/Requirements:
  • Preferably RICS qualified
  • Experienced in people management and able to build and maintain colleague and client relationships
  • Constantly updating knowledge of legislation relating to property management and able to apply legal principles of tenant applications for consent and the processes to be followed
  • Able to use IT software such as Word, Excel and other databases and understand and use industry/CBRE specific IT applications
  • Able to contribute to team and department business plans and delegate, supervise and develop junior team members
  • Able to work as part of a team, supporting other team members and recognising the work of others
  • Excellent interpersonal skills and ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met

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