Digital Community Engagement Specialist

3 days ago


London, Greater London, United Kingdom The IN Group Full time
Job Overview

We are The IN Group, a dynamic hybrid workplace in London. Our organization consists of six brands: Investigo, Definia, Caraffi, InX, BioTalent, and Sigma Labs.

We see our communities as a crucial aspect of our growth strategy. As a Digital Community Engagement Specialist, you will be responsible for growing four existing communities that serve our candidates and clients.

You will create engaging content, host events, collaborate with the sales team, secure community sponsorship, foster meaningful conversations, and increase brand awareness across various social media platforms, forums, and digital channels.

Key Responsibilities:

  • Create high-quality content tailored to each platform, including research papers, social media updates, and community newsletters.
  • Support podcast creation and promotion.
  • Develop community engagement strategies that align with revenue goals.
  • Manage and engage with online communities across social platforms and CRM.
  • Monitor community engagement metrics, provide regular reports, and adjust strategies based on performance data and feedback.
  • Plan and execute virtual and physical community events, webinars, or meetups.
  • Cultivate relationships with internal brand ambassadors, influencers, and key community members.
  • Scope sponsorship inquiries, take customer feedback, and concerns in a timely and professional manner.

What You'll Get:

  • A competitive salary of approximately £50,000 per annum.
  • A fun, supportive, caring, collaborative environment.
  • Christmas close without using your annual leave.
  • Flexible working hours, with a minimum of three days in the office.
  • High achievers' rewards, family days, weekly, quarterly, and yearly fun events.
  • The opportunity to get involved in different communities within the business.
  • A generous referral scheme for talent you recommend.
  • A wellbeing and engagement committee.
  • The chance to give back through charity initiatives, such as our Big Investigo Give initiative.


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