Hospitality Supervisor

2 weeks ago


Glasgow, Glasgow City, United Kingdom Bannatyne Full time
Job Description

Bannatyne is a well-established fitness and wellness company seeking a highly skilled Front of House Manager to lead our front of house operations in Stepps. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of service quality.

Main Responsibilities
  • Lead the front of house team, developing their skills and knowledge to deliver exceptional customer experiences.
  • Implement effective strategies to drive sales growth and increase revenue.
  • Maintain accurate records and reports, providing actionable insights to inform business decisions.
  • Work collaboratively with other departments to achieve common goals and objectives.
Requirements and Qualifications
  • Proven experience in a supervisory or managerial role, preferably in customer-facing environments.
  • Exceptional leadership and communication skills, with a strong focus on team development and motivation.
  • Basic financial acumen and experience with budgeting and reporting.
What We Offer
  • Competitive salary: £12,300 per annum (based on 40 hours per week)
  • Flexible working hours, including evenings and weekends.
  • 28 days annual leave increasing with tenure.
  • Free gym membership and access to discounted spa treatments.
  • Professional development opportunities and career progression.


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