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Virgin Media O2 is the UK's fastest broadband network and the nation's best-loved mobile brand. We're looking for a Retail Advisor to join our team in Teeside. As a Retail Advisor, you'll be responsible for delivering an exceptional customer experience and supporting your colleagues to learn new skills and develop their careers. You'll work 24 hours per week and be fully flexible on shift patterns to ensure our customers receive the support they need. Our induction programme is fantastic, and you'll learn about our LEAP framework, which is the training that means our customers tell their friends about the great experience they had in store. We're an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. We support and encourage you to be your authentic self throughout your application journey with us. The must-haves for this role include: building relationships with our customers, being a friendly and approachable person with strong communication and listening skills, and being a true team player when it comes to hitting targets and making sure the store looks ship shape. We're looking for someone with experience in Retail/Customer Service, an understanding of VMO2's products and services, and a willingness to work additional hours. In return, we offer a competitive hourly rate of £11.81, a superb accreditation programme, 23 days holiday allowance, and a range of benefits to suit you. We're a diverse and high-performing team, and we're looking for someone who is passionate about delivering an authentic customer experience.
