Night Porter

3 weeks ago


Harrogate, North Yorkshire, United Kingdom The Inn Collection Group Full time
Night Porter - The Inn Collection Group

The perfect blend of hospitality and security, our Night Porter role is the ideal opportunity for those who thrive in a fast-paced environment.

As a Night Porter, you will be responsible for ensuring the smooth operation of our inn, providing exceptional customer service to our guests, and maintaining the highest standards of cleanliness and security.

Key responsibilities include:
  • Reporting to Duty Manager
  • Greet, check in and out guests
  • Deal with all guests enquiries at the bar, reception and over the phone
  • Ability to use the till and prepare bills/check in and out
  • Serve guests in a professional manner
  • Keep the restaurant, lounge and toilets tidy and clean.
  • Prepare the restaurant for breakfast and putting out buffet table.
  • Patrol the Inn for security checks.
  • Follow the department polices, procedures and service standards.


A successful Night Porter will be:
  • Able to work on your own
  • Has excellent customer service skills
  • Friendly & approachable
  • Upbeat & positive attitude
  • Great communication & organisational skills


Why work for The Inn Collection Group?
  • Extra paid holiday in month of your birthday
  • 50% off food in any of our Inns
  • 1 bed and breakfast in any of our Inns during January, February or March
  • 1/3 off room bookings all year round
  • Friends & family pass - 15% off bed and breakfast rate
  • 50 on the day bookings for bed and breakfast at any of our Inns
  • Employee Assistance Programme - 24/7 confidential support
  • Tronc (...that's tips to me and you)
  • Working for Best Pub Employer at the Publican Awards
  • Paid breaks in our Inns
  • Work for an Employer that gives back to their local community via our Give INN Back scheme
  • Mental Health awareness within the workplace - Training provided for all managers

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