Colleague Services Coordinator

1 week ago


New York, United Kingdom Aspen Wolf (U.K) Ltd Full time
Job Summary

We are seeking a highly organized and detail-oriented Colleague Services Assistant to join our team at Aspen Wolf (U.K) Ltd. As a key member of our HR and payroll team, you will be responsible for providing administrative support in relation to the colleague life cycle, including drafting letters and maintaining accurate colleague records.

Key Responsibilities
  • Process changes to records, send and record confirmation paperwork
  • Complete all calculations relating to payroll, deductions and pensions, ensuring accuracy and making necessary adjustments
  • Support colleagues and directorates with queries relating to people changes and payroll
  • Interpret data from HR systems and produce relevant reports
  • Meet relevant KPIs and SLAs
  • Provide guidance and information to managers and colleagues on policies, terms and conditions and payroll
  • Carry out project work as required
  • Assist in training and mentoring new and existing team members
  • Deputise for the Team Leader as required
Requirements
  • GCSEs at grade A-C including Maths and English
  • Good numeracy and literacy skills
  • Experience of using a HR and payroll system
  • Background in providing help and advice and information to customers
  • Ability to work to deadlines and to a high standard of accuracy
Desirable Qualifications
  • CIPP Certificate in Payroll Administration
  • CIPD level 3 foundation certificate in people practice


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