Account Management Lead

3 weeks ago


Leeds, Leeds, United Kingdom DELIVEROO Full time
Job Summary
We are seeking an experienced Commercial Strategy Manager to join our team in Sheffield and North East & Yorkshire. As a key member of our Regional Growth team, you will be responsible for driving commercial growth and developing strategies to improve customer proposition neighbourhood by neighbourhood.

About the Role
This is an excellent opportunity for someone who enjoys building relationships, drawing insights from data to guide growth and developing a city strategy. You will be working closely with our account managers, operations, and regional manager teams to achieve business objectives and identify areas for improvement.

Key Responsibilities
* Be the local expert for South Yorkshire & Lincolnshire
* Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
* Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
* Work with the account manager for the local area to grow local hero brands
* Identify and sign up new and top local favourites to Deliveroo and setting them up for success
* Lead the local business development managers and be the day-to-day contact for coaching, priority setting and deal making

Requirements
* 4+ years experience in account/relationship management, sales or strategy roles
* Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
* A mixture of field based (2-3 days per week) and office/home working (2-3 days per week)

Salary and Benefits
We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support. We offer many benefits including free Deliveroo Plus, team lunches, 25 days annual leave plus bank holidays, and one day of paid leave per year to volunteer with a registered charity.

Estimated Salary: £45,000 - £55,000 per annum

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