Digital Transformation Specialist

4 weeks ago

Washington, Sunderland, United Kingdom World Bank Group Full time
Job Title: Digital Transformation Specialist

Join the World Bank Group as a Digital Transformation Specialist and contribute to our mission of leveraging artificial intelligence, digital skills, and ICT to drive equitable growth and create impactful solutions.

About the Role

We are seeking a dedicated and innovative professional to advance our mission of digital transformation for development. As a Digital Transformation Specialist, you will work across three critical areas:

1. AI Infrastructure and Solutions

Help bridge the digital divide by promoting equitable access to AI infrastructure and solutions. Your work will contribute to ensuring that AI technology benefits all, especially underserved communities.

2. ICT Industry and Digital Skills

Support increased economic growth and creation of digital jobs by encouraging investment in ICT industry, developing initiatives to develop digital skills and enhance knowledge, and contributing to the development of local ICT markets.

3. Digital Development and Inclusion in Contexts Affected by Fragility, Conflict, and Violence (FCV)

Lead efforts to extend the reach of digital infrastructure, skills, and tools in FCV countries. You will identify best practice, contribute to the design of digital solutions tailored to FCV contexts, and support operational teams working in FCV context with technical inputs.

Responsibilities
  • Lead analytical and knowledge work, including creating good practice guides for operations, developing case studies, and performing literature reviews related to ICT, AI & FCV.
  • Provide thought leadership and support for development of business line strategies, including coordination with business line leads, project teams, and relevant colleagues.
  • Provide technical support to operational teams, including project design and implementation, to increase the integration of AI and ICT best practices and lessons learned across the portfolio.
  • Engage with a wide range of stakeholders, including government officials, policymakers, industry leaders, and civil society organizations to promote digital transformation for development driven by AI, ICT, and digital jobs.
  • Conduct and oversee research and analysis on regulatory issues, including legal and ethical implications, to inform policy development.
  • Support corporate tasks, including IDA and Corporate Scorecard coordination and reporting, providing technical inputs related to the Global Challenge Program, and preparing senior management talking points and briefing notes.
  • Support donor coordination and reporting, and engage in building and maintaining strong networks and partnerships both internally and externally.
  • Coordinate knowledge and communications efforts, including organizing and managing webinar series, drafting blogs, and producing other communications outputs as needed.
  • Design and conduct workshops, training sessions, and other capacity-building activities to enhance the understanding and implementation of AI among stakeholders.
  • Represent DT and the World Bank at fora and events, on the Bank's behalf, attending and contributing to relevant events and fora in the areas of ICT, AI, and Digital Transformation in FCV.
Requirements
  • Master's degree in economics, digital development, technology policy, international development, or other related field, with a minimum of 5 years of relevant experience, or an equivalent combination of education and experience.
  • Excellent technical and analytical skills at the intersection of digital development, emerging technologies, digital skills, and ICT industry, including the ability to simplify complex issues and think innovatively.
  • Operational experience working in and on contexts affected by FCV and a sound understanding of, and experience applying, key concepts related to FCV.
  • Prior experience with World Bank corporate support and strategy, as well as country management, including the ability to work in a fast-paced environment with tight deadlines, while delivering high-quality outputs.
  • Prior experience with World Bank operations, especially leading analytical work, supporting client dialogue, designing inclusive interventions, developing indicators, and supporting project implementation.
  • Excellent written communication skills as demonstrated in a proven track record of effectively delivering technical information in a clear, easily understandable, and effective manner.
  • Driven, self-starter who can proactively solve problems constructively and effectively and with professionalism.
  • High degree of discretion, ethics, tact, and sensitivity in handling confidential and sensitive information.
  • Strong attention-to-detail, creative problem-solving, and coordination/logistics skills.
  • Proven ability to function effectively as a team member of multi-disciplinary teams and resolve disagreements constructively.
  • Working proficiency in English is essential. Fluency in other languages, including French and Arabic, is advantageous.
Competencies
  • Integrative Skills: Integrating divergent viewpoints of multiple external and internal stakeholders into a coherent project/program/strategy.
  • Internal and External Client Engagement: An ability to independently coordinate and engage with stakeholders from various parts of WBG, including IFC and MIGA, during the course of assisting team with operational design and implementation.
  • Bank Instruments, Policies, and Procedures, and Ability to Proactively Apply Them: Solid operational experience, including as a TTL/co-TTL Bank lending and non-lending products. Solid knowledge of operational policies and procedures and ability to apply them in different contexts, advise teams to resolve bottlenecks, and find pragmatic operational solutions.
  • Portfolio Management and Results Monitoring and Evaluation: An ability to independently monitor portfolio and pipeline and provide signals to management when the program goes off track. Preparing and leading country/GP portfolio reviews. An ability to monitor IBRD financing as well as IDA utilization. An ability to design, advise, and implement results frameworks. Providing key inputs in business planning/MoU exercises.
  • Operational Knowledge Sharing: An ability to design and consolidate core content of operational learning programs, and deliver presentations, trainings, and BBLs on various topics. Mentoring junior colleagues in all aspects of operations.
World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life, and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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