Guest Service Manager

5 days ago


Marston Green, Solihull, United Kingdom Accor Full time
Job Title: Guest Service Manager

We are seeking a highly skilled Guest Service Manager to join our team at the ibis Styles Birmingham NEC and Airport. As a key member of our Front-of-House team, you will be responsible for delivering exceptional customer service and leading the F&B team to achieve our business objectives.

About the Role:
  • Lead and manage the F&B team to ensure seamless service delivery and high customer satisfaction.
  • Direct and manage the F&B team, including Duty Management, stock ordering, and rota planning.
  • Support the Reception team and other Operational areas as required.
  • Develop and implement strategies to drive revenue growth and improve customer experience.
Requirements:
  • 2 years' experience working front-of-house in a hotel or high-street restaurant in a supervisory role.
  • Friendly demeanor, efficiency, and reliability.
  • Ability to inspire colleagues by setting a great example.
  • Strong communication and leadership skills.
What We Offer:
  • Competitive salary and benefits package.
  • Hotel discounts and other perks.
  • Opportunities for career growth and development.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



  • Marston Green, Solihull, United Kingdom Accor Full time

    **Job Summary**We are seeking a highly skilled and experienced Guest Service Manager to join our team at the ibis Styles Birmingham NEC and Airport. As a key member of our Front-of-House team, you will be responsible for leading and supporting our Food and Beverage team to deliver exceptional guest experiences.**Key Responsibilities:**Lead and manage the...


  • Marston Green, Solihull, United Kingdom Accor Full time

    **Job Summary**We are seeking a highly skilled and experienced Guest Service Manager to join our team at the ibis Styles Birmingham NEC and Airport. As a key member of our Front-of-House team, you will be responsible for leading and supporting our Food and Beverage team to deliver exceptional guest experiences.**Key Responsibilities:**Lead and manage the...


  • Marston Green, Solihull, United Kingdom Gourmet Burger Kitchen Full time

    Leadership Opportunity at Gourmet Burger KitchenAbout UsGourmet Burger Kitchen is in search of an experienced hospitality leader to join our ranks as a Front-of-House Manager. In this pivotal role, you will manage the dining operations and guide the front-of-house staff, all while ensuring an outstanding customer experience with a distinctive flair.A love...


  • Marston Green, Solihull, United Kingdom Gourmet Burger Kitchen Full time

    Leadership Opportunity at Gourmet Burger KitchenAbout UsGourmet Burger Kitchen is in search of an experienced hospitality leader to join our ranks as a Front-of-House Manager. In this pivotal role, you will manage the dining operations and guide the front-of-house staff, all while ensuring an outstanding customer experience with a distinctive flair.A love...

  • F&B Supervisor

    2 weeks ago


    Marston Green, Solihull, United Kingdom Accor Full time

    Accor is seeking a Guest Service Manager to lead and support the F&B team on shift. The ideal candidate will have around two year's experience working front-of-house in a hotel or high-street restaurant in a supervisory role. Key responsibilities include directing and managing the F&B team, doing Duty Management, stock ordering and rota planning. The Guest...

  • F&B Supervisor

    2 weeks ago


    Marston Green, Solihull, United Kingdom Accor Full time

    Accor is seeking a Guest Service Manager to lead and support the F&B team on shift. The ideal candidate will have around two year's experience working front-of-house in a hotel or high-street restaurant in a supervisory role. Key responsibilities include directing and managing the F&B team, doing Duty Management, stock ordering and rota planning. The Guest...


  • Marston Green, Solihull, United Kingdom Miller & Carter Full time

    About UsMitchells & Butlers, the parent company of Miller & Carter, is a leading hospitality company with a rich history of serving high-quality food and drink to its customers.Our MissionWe are committed to providing an exceptional dining experience to our guests, and we are looking for talented individuals to join our team as Part Time Chefs.Job SummaryWe...


  • Marston Green, Solihull, United Kingdom Miller & Carter Full time

    About UsMitchells & Butlers, the parent company of Miller & Carter, is a leading hospitality company with a rich history of serving high-quality food and drink to its customers.Our MissionWe are committed to providing an exceptional dining experience to our guests, and we are looking for talented individuals to join our team as Part Time Chefs.Job SummaryWe...


  • Marston Green, Solihull, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    Job Title: Clinical Deputy ManagerWe are seeking an experienced and enthusiastic Allied Health Professional or Registered Nurse to join our team as a Clinical Deputy Manager. This is an exciting opportunity to work in a multi-disciplinary learning disability and autism inpatient service with children and young people.About the Role:Work as part of a...


  • Marston Green, Solihull, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    Job Title: Clinical Deputy ManagerWe are seeking an experienced and enthusiastic Allied Health Professional or Registered Nurse to join our team as a Clinical Deputy Manager. This is an exciting opportunity to work in a multi-disciplinary learning disability and autism inpatient service with children and young people.About the Role:Work as part of a...


  • Marston Green, Solihull, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    About the RoleWe are seeking an experienced and enthusiastic Allied Health Professional or Registered Nurse to join our team as a Band 6 Clinical Deputy Manager. This is an exciting opportunity to work in a multi-disciplinary learning disability and autism inpatient service with children and young people.Key ResponsibilitiesWork within a 24-hour period to...


  • Marston Green, Solihull, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    About the RoleWe are seeking an experienced and enthusiastic Allied Health Professional or Registered Nurse to join our team as a Band 6 Clinical Deputy Manager. This is an exciting opportunity to work in a multi-disciplinary learning disability and autism inpatient service with children and young people.Key ResponsibilitiesWork within a 24-hour period to...


  • Marston Green, Solihull, United Kingdom NHS Full time

    Clinical Deputy Manager Job DescriptionWe are seeking an experienced and motivated Clinical Deputy Manager to join our team at Coventry and Warwickshire Partnership NHS Trust. The successful candidate will be responsible for working within a multi-disciplinary learning disability and autism inpatient service with children and young people.Main...


  • Marston Green, Solihull, United Kingdom NHS Full time

    Clinical Deputy Manager Job DescriptionWe are seeking an experienced and motivated Clinical Deputy Manager to join our team at Coventry and Warwickshire Partnership NHS Trust. The successful candidate will be responsible for working within a multi-disciplinary learning disability and autism inpatient service with children and young people.Main...


  • Marston Green, Solihull, United Kingdom NHS Full time

    Clinical Deputy Manager Job DescriptionWe are seeking an experienced and motivated Clinical Deputy Manager to join our team at Coventry and Warwickshire Partnership NHS Trust. The successful candidate will work within a multi-disciplinary learning disability and autism inpatient service with children and young people.Main ResponsibilitiesWork over a 24-hour...


  • Marston Green, Solihull, United Kingdom NHS Full time

    Clinical Deputy Manager Job DescriptionWe are seeking an experienced and motivated Clinical Deputy Manager to join our team at Coventry and Warwickshire Partnership NHS Trust. The successful candidate will work within a multi-disciplinary learning disability and autism inpatient service with children and young people.Main ResponsibilitiesWork over a 24-hour...


  • Marston Green, Solihull, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled Part Time Chef to join our team at Miller and Carter Resorts World. As a Part Time Chef, you will be responsible for preparing and cooking food to the highest standards, ensuring that every dish that leaves the kitchen is of the highest quality.Key ResponsibilitiesPrepare all ingredients and equipment needed for...


  • Marston Green, Solihull, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled Part Time Chef to join our team at Miller and Carter Resorts World. As a Part Time Chef, you will be responsible for preparing and cooking food to the highest standards, ensuring that every dish that leaves the kitchen is of the highest quality.Key ResponsibilitiesPrepare all ingredients and equipment needed for...

  • Executive Chef

    1 week ago


    Marston Green, Solihull, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled and passionate Chef to join our team at Miller and Carter Resorts World. As a key member of our culinary team, you will be responsible for delivering exceptional dining experiences to our guests.Key ResponsibilitiesPrepare and cook a wide range of dishes to the highest standards, using only the freshest...

  • Executive Chef

    1 week ago


    Marston Green, Solihull, United Kingdom Mitchells & Butlers Full time

    About the RoleWe are seeking a skilled and passionate Chef to join our team at Miller and Carter Resorts World. As a key member of our culinary team, you will be responsible for delivering exceptional dining experiences to our guests.Key ResponsibilitiesPrepare and cook a wide range of dishes to the highest standards, using only the freshest...