Tenancy Officer

4 weeks ago


London, Greater London, United Kingdom Adecco Full time
Job Opportunity: Tenancy/Housing Officer Temp - North London

Adecco Public Sector is seeking a skilled Tenancy/Housing Officer to join one of its leading Housing Association clients in a temporary capacity. The successful candidate will be responsible for managing a patch of approximately 400-450 units, including shared ownership and general needs homes, in North-East London (Waltham Forest).

Key Responsibilities:
  • Provide a professional and knowledgeable estate and facilities service to residents, resolving issues efficiently and effectively.
  • Conduct estate inspections, grading communal areas, and raising corrective actions to customer resolution.
  • Manage estate and facilities, ensuring residents' communal areas and neighbourhoods are well-maintained and safe.
  • Understand and monitor service charges, ensuring value for money.
  • Tackle and reduce the effects of anti-social behaviour on estates and in communal areas.
  • Monitor the financial costs of managing properties and scrutinise service charges.
Requirements:
  • Knowledge of property management, service charges, health and safety, personal safety, and working with vulnerable people.
  • Ability to think independently and creatively to seek solutions for customers.
  • Strong communication and problem-solving skills.

Please note that a car driver/owner is not essential for this role, as public transport and walking can be used to get around the patch. Expertise in income recovery or estate services is not required, as other teams specialise in these areas.



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