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Operations Specialist

2 months ago

Shrewsbury, Shropshire, United Kingdom J & C Associates Ltd Full time
Operations Engineer - CESA - Tax Admin

We are seeking a skilled Operations Engineer to join our team and contribute to the seamless performance of our live services within Tax Administration.

This is an excellent opportunity to work with a well-established team, where the services present new and exciting challenges.

Key Responsibilities:
  1. Monitor live services to ensure they are operating effectively and efficiently.
  2. Troubleshoot and resolve incidents as they arise, minimizing downtime and service disruption.
  3. Collaborate with senior engineers to implement enhancements and deploy updates.
  4. Document processes, incidents, and solutions to improve knowledge sharing within the team.
  5. Assist in automating routine tasks and processes to increase operational efficiency.
  6. Stay up-to-date with the latest industry trends and best practices.
  7. Strong PL/SQL knowledge required.
  8. Previous Live Service support preferred.

We offer a dynamic and supportive work environment, where you will have the opportunity to work on real-world challenges that directly impact our customers.