Branch Leadership Expert

5 days ago

Tonbridge, Kent, United Kingdom Eurocell plc Full time

ROLE: Branch Manager
HOURS: 44 hours per week, permanent position
SALARY: Up to £40,000 basic salary, with potential for up to £10,000 bonus annually, and a New Branch Opening Bonus

Eurocell is a leading stock market listed Plc and the market leader for uPVC products within the building industry. We value our employees as our greatest asset, striving to be successful, dynamic, and ambitious, and looking for talented team players to grow with us.

We are expanding our Trade Branch Network and opening a new Trade Branch in Tonbridge soon. This is an exceptional opportunity for a Branch Manager to lead our new branch to success, offering an exceptional basic salary, monthly branch bonus, and a New Branch Bonus, along with exceptional training and support, and fantastic career opportunities.

Our Trade Branch Network roles offer a unique set of benefits, prioritizing work-life balance in the following ways:

  • We have a Christmas shutdown period
  • We only work occasional Saturdays, on a rota basis
  • We do not open our branches on Sundays
  • We close our branches at 4:30pm during the week, supporting your work-life balance
  • We offer a FREE Healthcare plan for all employees
  • We have an exceptional monthly Branch Bonus
  • We provide industry-leading induction and training programmes
  • We offer genuine opportunities to make a difference and provide many exciting career pathways within Eurocell

WHAT WE OFFER:

  • You will be rewarded with a very competitive basic salary of up to £40,000 per year
  • An excellent monthly bonus scheme, adding up to another £10,000 per year to your salary
  • A New Branch Opening Bonus of up to £4,000
  • 25 days holiday, plus statutory holidays, normally 33 days in total each year
  • Free Healthcare plan for all employees
  • Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
  • Christmas shutdown
  • Saturdays only on a rota, and no Sunday working
  • Our branches close at 4:30pm during the week, respecting your work-life balance
  • Option to join the Eurocell Share Save Scheme at discounted rates and share in our company success
  • Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on-the-job training to help your career development
  • Care First Employee Assistance Programme, available 24/7 for confidential support and advice, if and when you need it
  • Colleague Referral Programme; we pay you for successfully referring people to join our team
  • Excellent opportunities to grow with us and progress your career

WHAT OUR BRANCH MANAGERS DO:

  • Lead their Branch, using their team management skills to lead and develop their branch team
  • Build key stakeholder relationships to deliver branch objectives
  • Seek innovative ways to add value to the branch and the wider business
  • Have autonomy to make commercial decisions to ensure sales and growth targets are achieved
  • Promote a strong customer satisfaction focus
  • Address and resolve customer issues in a timely manner
  • Lead and manage team communications and meetings
  • Identify and mitigate risks
  • Ensure their Branch operates as effectively as possible
  • Develop relationships with their customers, and enhance the sales and customer experience within the branch
  • Manage day-to-day Branch operations and the branch team to deliver excellence
  • Manage team absences and deployment
  • Support the regional teams with recruitment
  • Provide exceptional customer service and operational standards, ensuring Branch sales targets are achieved
  • Support training and maintain training records for Branch staff
  • Promote a 'Safety First' culture, and lead by example
  • Create an environment aligned with Eurocell's sustainability goals

WHAT WE NEED FROM OUR BRANCH MANAGERS:

  • Our Branch Managers are hands-on, lead by example, and focused on driving their team to reach sales and branch targets
  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A customer-focused approach, happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Comfortable with the autonomy to make the right commercial decisions when managing issues or complaints
  • Good organisational skills, drive, and leadership abilities to manage a branch effectively
  • A full and valid driving license is essential
  • Strong management skills and experience of leading a team
  • Experience within a similar management role, ideally in a trade/builder's merchant/retail, glazing, or uPVC environment, could be a distinct advantage

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