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Automotive Service Advisor
2 months ago
We are seeking a highly skilled and experienced Service Advisor / Workshop Controller to join our team at a well-established family-run Automotive Prestige Independent Service Centre in Croydon, Surrey.
The ideal candidate will have a solid background in the motor trade, with experience in workshop control, service advising, or a Senior Vehicle Technician/Foreman role. They will be responsible for providing exceptional customer service, ensuring smooth workshop operations, and upselling on service work and service plans.
Key Responsibilities:
- Communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
Requirements:
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
What We Offer:
A competitive salary of up to £36,000 with OTE of circa £39,600, plus a range of benefits and opportunities for career growth and development.
If you are a motivated and customer-focused individual with a passion for the motor trade, we would love to hear from you. Please forward your CV to Alex Perrin or call our office for a chat about this exciting opportunity.
