Customer Experience Advocate
3 days ago
This is a hybrid senior customer service role that requires expertise in payroll support. As a key member of our team, you will be responsible for delivering exceptional customer experiences, resolving complex queries, and collaborating with internal stakeholders to ensure seamless payroll management.
Key Responsibilities- Providing technical support to customers via Zendesk and telephone, adhering to service level agreements.
- Mentoring and coaching junior customer support advisors to enhance their knowledge of Moorepay products.
- Liaising with internal teams to resolve customer issues and improve product functionality.
- Developing and maintaining strong relationships with customers to ensure long-term satisfaction.
As part of the Zellis Group, Moorepay Limited offers a comprehensive benefits package, including a competitive base salary, private medical insurance, life assurance, and enhanced pension contributions. Our company culture prioritises mental health support, work-life balance, and equal opportunities for all employees.
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Customer Experience Advocate
2 weeks ago
Sheffield, Sheffield, United Kingdom BT Group Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Advocate to join our team in Sheffield, UK.The successful candidate will be responsible for delivering exceptional customer experiences and ensuring the satisfaction of our communication providers.You will play a key role in driving SLA performance, proactively monitoring the customer...
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Customer Success Advocate
2 weeks ago
Sheffield, Sheffield, United Kingdom Verus Recruitment Full time £22,000Customer Success Advocate PositionWe are seeking a highly motivated Customer Success Advocate to join our team in Sheffield. As a Customer Success Advocate, you will be responsible for delivering exceptional customer experiences, building strong relationships, and providing accurate solutions.The Key Responsibilities:Deliver outstanding customer service and...
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Logistics Customer Advocate
2 weeks ago
Sheffield, Sheffield, United Kingdom Hermes Full timeHermes is seeking a Logistics Customer Advocate to play a key role in driving customer-centricity in the Final Mile of our parcel journey.The successful candidate will be responsible for managing community delivery initiatives, analyzing customer feedback, and collaborating with internal stakeholders to implement process improvements.Key...
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Customer Success Advocate
6 days ago
Sheffield, Sheffield, United Kingdom The National College Full timeThe National College is seeking a Customer Success Advocate to join our team. As a key member of our organization, you will be responsible for managing key account customers, improving health scores, and handling escalations.The ideal candidate will possess a strong background in customer relationship management, with experience in CRM systems like HubSpot....
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Commercial Dispute Resolution Advocate
4 weeks ago
Sheffield, Sheffield, United Kingdom Thepmlawgroup Full timeCommercial Dispute Resolution AdvocateWe are seeking a highly skilled Commercial Dispute Resolution Advocate to join our team at The PM Law Group, a leading national law firm specializing in litigation. In this role, you will be responsible for managing your own caseload, dealing with cases through settlement or Court hearings.As a Commercial Dispute...
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Sustainable Quality Advocate
7 days ago
Sheffield, Sheffield, United Kingdom Aviva Full timeSustainable Quality Advocate\This role requires an individual who can drive sustainable quality improvements in property repair claims. As a Sustainable Quality Advocate, you'll work closely with suppliers and employees to identify areas for improvement, develop strategies to address these gaps, and implement changes to enhance overall quality.\Main...
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Client Success Advocate
6 days ago
Sheffield, Sheffield, United Kingdom Zachary Daniels Full timeJob DescriptionWe are seeking a Client Success Advocate to join our team at Zachary Daniels. As a key member of our Sheffield office, you will be responsible for working closely with our customers to achieve their business goals and drive them to success.Responsibilities:Building and maintaining strong relationships with customers to drive growth and...
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National Account Lead
3 weeks ago
Sheffield, Sheffield, United Kingdom The Advocate Group Full timeAbout the OpportunityWe are seeking a National Account Lead to join our team at The Advocate Group. In this role, you will work closely with our sales team to deliver long-term business plans for a portfolio of accounts and customers.Your key responsibilities will include:Developing key business relationships with stakeholders across your designated...
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Young People Support Advocate
2 weeks ago
Sheffield, Sheffield, United Kingdom Service Care Solutions Ltd Full timeJob Title: Young People Support AdvocateWe are seeking a dedicated advocate to support young people with High Needs in Sheffield.The role involves assisting learners, removing barriers, and promoting participation in education.Key Responsibilities:Advocate Learners: Support young people with High Needs, helping them access learning and overcoming...
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Senior Sales Executive
3 weeks ago
Sheffield, Sheffield, United Kingdom The Advocate Group Full timeJob DescriptionThe Advocate Group is partnering with a leading wine business to recruit a Senior Sales Executive - FMCG. As a key member of our sales team, you will be responsible for delivering long-term business plans for a portfolio of accounts and customers.Key responsibilities include:Working closely with the sales team to achieve key business...
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Occupational Disease Advocate
1 month ago
Sheffield, Sheffield, United Kingdom Irwin Mitchell LLP Full timeAbout Our TeamAt Irwin Mitchell LLP, we are committed to delivering exceptional client service and achieving outstanding results for our clients. Our Workplace Illness team is dedicated to supporting individuals who have suffered occupational diseases, and we are seeking an experienced Occupational Disease Advocate to join our team.The ideal candidate will...
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Motor Claims Advocate
4 weeks ago
Sheffield, Sheffield, United Kingdom Fqps Full timeAbout Fqps:Fqps is an independent law firm offering legal services to businesses and individuals. We are seeking a highly skilled Motor Claims Advocate to join our team.As a Motor Claims Advocate, you will be responsible for engaging in negotiation efforts with opposing parties, insurers and solicitors to reach favourable settlements or resolutions. You will...
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Paralegal Advocate
3 weeks ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeRole Overview: Our company is seeking a Paralegal Advocate to join our team. This role involves working closely with clients to assess their suitability for legal action on complex or high-value debts and pursuing claims through various court tracks. About the Role: To succeed in this position, you will need a Law degree with experience in legal collections...
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Patient Advocate
4 days ago
Sheffield, Sheffield, United Kingdom Maven Group Ltd Full timeWe are seeking a Patient Advocate to join our team as a Clinical Assessor. In this role, you'll play a critical part in understanding patients' experiences and providing recommendations for benefit eligibility.Key ResponsibilitiesConduct assessments to gather information about patients' disabilities or health conditionsDevelop and maintain accurate records...
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Senior Solicitor Advocate
3 weeks ago
Sheffield, Sheffield, United Kingdom Zakery Khub Solicitors Full timeWe are seeking an experienced lawyer to join our team as a Senior Solicitor Advocate. In this role, you will have the opportunity to lead complex cases, develop and implement effective legal strategies, and provide expert advice to clients.Key RequirementsHave a strong understanding of commercial and litigation law.Be able to think critically and analyze...
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Business Development Manager
3 weeks ago
Sheffield, Sheffield, United Kingdom The Advocate Group Full timeAbout the RoleWe are seeking a highly skilled Business Development Manager to join our team at The Advocate Group. In this role, you will work closely with our sales team to achieve key business objectives.Your key responsibilities will include:Developing key business relationships with stakeholders across your designated accountsConducting sales and...
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Dispute Resolution Advocate
1 week ago
Sheffield, Sheffield, United Kingdom Clear IT Recruitment Limited Full timeJob Description:As a Dispute Resolution Advocate, you will be responsible for managing a defended caseload and providing expert support to our clients. The ideal candidate will have a strong background in litigation and the ability to work effectively with courts, enforcement agencies, and other suppliers.Key Tasks:Manage a defended caseload via a diary...
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Legal Costs Specialist
7 days ago
Sheffield, Sheffield, United Kingdom Shakespeare Martineau Full timeAbout the RoleWe are looking for a highly skilled Legal Costs Specialist - Claimant Advocate to join our expanding Costs Team. The ideal candidate will have strong numerical ability, experience in drafting bills of costs (Claimant role), and excellent attention to detail.The successful candidate will be responsible for drafting schedules of costs, handling...
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International Claims Advocate
6 days ago
Sheffield, Sheffield, United Kingdom DAC Beachcroft LLP Full time**Role SummaryWe are seeking an International Claims Advocate to join our cross-border litigation team on a permanent contract. The ideal candidate will have a strong background in claims with an international element, ranging from domestic road traffic accidents involving foreign-registered vehicles, road traffic accidents overseas, claims against foreign...
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Customer Experience Lead
1 month ago
Sheffield, Sheffield, United Kingdom CV-Library Full timeJob Title: Customer Experience LeadWe are seeking a highly motivated Customer Experience Lead to join our team at CV-Library. As a Customer Experience Lead, you will be responsible for driving customer satisfaction and loyalty, developing strategies to improve customer engagement, and leading a team of customer-facing staff.Key Responsibilities:Developing...