Mobile Cover Receptionist

7 days ago

Cardiff, Cardiff, United Kingdom LAH Property Marketing Full time
Job Summary

We are seeking a skilled Front of House Reception – Mobile Cover Representative to provide professional and flexible reception cover when our permanent representatives are absent.

Key Responsibilities
  • Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
  • Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
  • Represent key stakeholders with a knowledgeable and positive approach
  • Effectively manage couriers, post, and all deliveries
  • Conduct general administration tasks
  • Submit weekly reports on site activity as required
Building Management
  • Develop effective relationships with clients, agents, and contractors
  • Ensure the reception area is impeccably presented at all times
  • Maintain pristine vacant spaces available for viewing
  • Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
  • Report and manage issues through the correct processes
  • Prioritize building security
  • Demonstrate a proactive approach to problem-solving
Additional Tenant Experience
  • Read the local amenities file in the site notes to understand the area you are stationed
  • Be aware of the site's added value/promotional events and be prepared to support as required
Requirements
  • Positive attitude and a can-do spirit
  • Flexibility and adaptability with a strong team spirit
  • Calm under pressure
  • Understanding of excellent customer service delivery
  • Immaculate presentation and engaging demeanour
  • Proactive with excellent communication skills
  • PC literate with the ability to learn new software and be socially media competent
  • Additional knowledge in building/facilities management is advantageous
Benefits

Referral programme, Wellness scheme, including a 24-hour confidential helpline, Company events

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

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