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Sales and Customer Account Manager

1 month ago

Ashfield Suffolk, United Kingdom TechNichols Resourcing Ltd Full time £26,500 - £32,500
Job Summary:

As a Sales and Customer Account Manager at TechNichols Resourcing Ltd, you will be responsible for generating new enquiries and developing customer relationships, progressing projects to order, and providing quotes and technical advice for customer accounts within an agreed territory.

Key Responsibilities:

Acting as first point of contact for all sales enquiries and orders received via phone and email, in a timely and professional manner.
Processing sales orders with accuracy and efficiency ensuring proper configuration, pricing and delivery scheduling.
Taking ownership for the entire life cycle of the order and project, act as liaison between departments.
Throughout the project, you will be responsible for on-going and regular calls to the customers.
Having commercial awareness to ensure all sales opportunities are maximised.
Partake in customer meetings (In person/Via Teams/Via Phone) to discuss project particulars with a view to securing business.
Ensure all quotes are followed up within three days of issue to gain quote feedback (Suitability, pricing, competition) and insight into the project (Such as time scale, stage etc).
Work towards increasing the number of Key Accounts.
Prepare a monthly forecast to assist with production planning and to maintain awareness of the business pipeline.

Requirements:

Candidates must be comfortable with talking to customers over the phone, outbound calling is an essential part of the role. - Computer literate