Counter Assistant

5 hours ago


ClactononSea, Essex, United Kingdom WHSmith Full time

About the Role

We are seeking a skilled Counter Assistant to join our team at WHSmith in Clacton on Sea. As a Counter Assistant, you will be responsible for delivering exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.

Key Responsibilities

  • Provide exceptional customer service to all customers, ensuring a positive experience in our store.
  • Manage queues and ensure that customers can access the services they need quickly and simply.
  • Meet high standards of governance and attention to detail, ensuring accuracy and efficiency in all tasks.
  • Work collaboratively as part of a team, supporting colleagues to achieve our goals.

What We Offer

We offer a range of benefits to our employees, including a competitive salary, pension scheme, paid annual leave, and employee discounts. We also offer a range of deals from retail partners that will help you save money and make memories.

About Us

WHSmith is a leading retailer with a long history of providing excellent customer service. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.

Requirements

To be successful in this role, you will need to have excellent communication skills, a passion for customer service, and the ability to work collaboratively as part of a team. You will also need to be flexible and able to adapt to changing circumstances.


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