Customer Service Ambassador

4 days ago


Rutherglen, South Lanarkshire, United Kingdom Iceland Full time
Company Overview

Iceland, a leading frozen food retailer, is seeking highly skilled and motivated individuals to join our team as Home Delivery Drivers. In this role, you will be the face of our company, delivering exceptional customer service to our valued customers.

We are committed to providing an excellent shopping experience for our customers, and we believe that our Home Delivery Drivers play a vital role in achieving this goal. If you have a passion for delivering outstanding customer service and enjoy working as part of a supportive team, we would love to hear from you.

Estimated Salary

£25,000 - £30,000 per annum (dependent on location and experience)

Job Description

As a Home Delivery Driver with Iceland, your primary responsibility will be to deliver shopping to customers' doors. You will provide exceptional levels of customer service, ensuring that our customers receive the best possible experience.

You will work closely with our store teams to ensure that orders are accurately picked and dispatched, and that our customers receive their shopping in a timely manner. This may involve working flexible hours, including early mornings and evenings, to meet the needs of our customers.

In addition to delivering customer satisfaction, you will also be responsible for maintaining a clean and safe vehicle, adhering to all health and safety guidelines, and reporting any incidents or issues to your supervisor.

Required Skills and Qualifications

To be successful as a Home Delivery Driver with Iceland, you will need to possess the following skills and qualifications:

  • A current driving licence (held for at least 3 years) with no more than 6 points
  • An excellent level of communication and interpersonal skills
  • The ability to work flexibly, including early mornings and evenings
  • Good knowledge of the local area and traffic conditions
Benefits

We offer a range of benefits to our Home Delivery Drivers, including:

  • A competitive salary
  • A comprehensive training programme
  • A clean and well-maintained vehicle
  • Ongoing support and development opportunities
Additional Information

Shifts can start as early as 6am and finish as late as 11pm. We require our drivers to be available to work a variety of shifts, including weekends and bank holidays. We are an equal opportunities employer and welcome applications from all qualified candidates.



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