Residential Support Specialist

3 weeks ago


Manchester, United Kingdom Vita Student Full time

Key Role: Night Concierge

We are looking for a skilled Night Concierge to join our Vita Student team. This dynamic role involves working closely with residents, maintaining building standards, and ensuring the overall satisfaction of our community.

Key responsibilities:

  • Facilitate seamless resident move-ins and move-outs
  • Regularly inspect properties to uphold brand excellence
  • Clean designated areas during evening shifts
  • Deliver exceptional customer service and build strong relationships with residents
  • Take lead in emergency situations, adhering to established protocols and contacting relevant services when necessary
  • Complete administrative tasks as required

You will also benefit from:

  • Discounts on various products and services through our online benefits platform
  • Pension scheme participation
  • 28 days annual leave (pro-rated)
  • Birthday day off
  • Opportunities for professional growth and development
  • Team-building events and social gatherings
  • Confidential access to our 24/7 Employee Assistance Program

The hourly rate for this role is £13.00, with an 18-hour weekly contract.


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